Privacy Policy

1 Information We Collect

We collect information you provide directly to us when you make an inquiry, book a trip, or contact us through our website or WhatsApp. This may include:

• Full name, email address, and phone number
• Passport and travel document details (for booking purposes)
• Travel preferences, dates, and destination requests
• Payment and billing information
• Messages and communications sent to us

We also automatically collect certain technical information when you visit our website, such as your IP address, browser type, pages visited, and time spent on our site.

2 How We Use Your Information

We use the information we collect to:

• Process and confirm your travel bookings and reservations
• Communicate with you about your trips, inquiries, and itineraries
• Send you travel updates, promotions, and our newsletter (with your consent)
• Improve our website experience and customer service
• Comply with Egyptian law and applicable regulations
• Prevent fraud and ensure the security of our services

3 Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

• Travel Partners: Hotels, airlines, cruise operators, and tour guides necessary to fulfill your booking
• Payment Processors: Secure third-party services for processing payments
• Legal Compliance: When required by Egyptian law or government authorities
• Business Transfers: In the event of a merger or acquisition

4 Cookies & Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics)
• Marketing cookies: Used to show relevant travel offers and ads

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

5 Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include:

• SSL encryption on all data transmissions
• Secure, access-controlled storage systems
• Regular security reviews and staff training

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6 Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Withdraw consent for marketing communications at any time
• Object to the processing of your data in certain circumstances

To exercise any of these rights, please contact us using the details below. We will respond within 30 days.

7 Third-Party Links

Our website may contain links to third-party websites such as hotel booking platforms, airline sites, or tourist authority pages. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing any personal information.

8 Children's Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us immediately and we will take steps to remove it.

9 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on this page with a new effective date. We encourage you to review this page periodically.